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Return policy

We do everything in our power to make sure that each order meets our high standards of Quality, Competitive Pricing, and Quick Delivery Time.

If your order arrives and it is defective, or if we sent you the wrong size, or we sent you some other product by mistake, let us know at support@zorbamart.com. We will get in touch with you and guarantee that you will be taken care of.

For any other queries, all you need is to make a call at (+91 9663566570) or you can drop an email at support@zorbamart.com

Please contact us within 7 days of receiving your shipment to discuss problems with an order. We’re available between the hours of 10AM-6PM, Monday through Saturday.

Cancellation Policy:

As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our customer support team to cancel your order. The refund will be initiated in the form of voucher that will be emailed to you immediately. However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:

You can cancel your orders within one hour of booking the same order. You are requested to immediately email at support@zorbamart.com or call at (080-888888) along with your order number for any cancellations to be made.

How do I return an item purchased on Zorbamart?

Returns are easy, simply follow these steps   

  1. Contact us and provide Order ID details.
  2. Customer Support will confirm the return request and will inform you about the pickup process.
  3. Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.

What is Free Replacement?

If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described', you may request a replacement at no extra cost.

Returns are covered by the 30 Day Replacement Guarantee.

Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.